Shipping Policy

Welcome to The Freshtree! We’re committed to ensuring that your organic products arrive fresh and on time. Please review our shipping policy below to understand our process and timelines.

1. Order Processing Time

  • All orders are processed within 1-2 business days. Once your order is processed, we will begin the shipping process promptly.

2. Shipping Timeframe

  • We strive to deliver your products within 7 days of placing your order. Please note that delivery times may vary depending on your location and other factors, but we always aim to deliver within this timeframe.

3. Shipping Method

  • We use reliable shipping partners to ensure your products reach you in the best condition. Depending on your location, the shipping method may vary.

4. Shipping Costs

  • Shipping costs will be calculated at checkout based on your location and the weight of your order. We strive to keep these costs as low as possible.

5. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

6. Shipping Restrictions

  • Currently, we ship within India. If you are outside these areas, please contact us for potential shipping options.

7. Delivery Issues

  • If there is any issue with your delivery, such as delays or damage to the products, please contact our customer service team immediately at [insert contact information]. We will work to resolve the issue as quickly as possible.

8. Return & Refund Policy